Download Cost-justifying usability : an update for an Internet age by Randolph G. Bias, Deborah J. Mayhew PDF

By Randolph G. Bias, Deborah J. Mayhew

You simply recognize that an development of the consumer interface will acquire rewards, yet how do you justify the cost and the hard work and the time-guarantee a powerful ROI!-ahead of time? How do you choose how a lot of an funding will be funded? and what's the right way to promote usability to others?

In this thoroughly revised and new version, Randolph G. Bias (University of Texas at Austin, with 25 years' event as a usability practitioner and supervisor) and Deborah J. Mayhew (internationally famous usability advisor and writer of 2 different seminal books together with The Usability Engineering Lifecycle) take on those and lots of different difficulties. it's been up to date to hide cost-justifying usability for websites and intranets, for the complicated functions now we have at the present time, and for a bunch of products-offering strategies, examples, and circumstances which are unavailable somewhere else. it doesn't matter what kind of product you construct, even if you're a cost-benefit specialist or a born salesclerk, this e-book has the instruments that might provide help to cost-justify the fitting usability funding.

·Includes contributions via a bunch of specialists desirous about this paintings, together with Aaron Marcus, Janice Rohn, Chauncey Wilson, Nigel Bevan, Dennis Wixon, Clare-Marie Karat, Susan Dray, Charles Mauro, etc;
·Includes actionable principles for each section of the software program improvement technique;
·Includes case stories from within various businesses;
·Includes principles from "the different facet of the table," software program executives who carry the handbag strings, who supply suggestions on which proposals for usability help they have funded, and which of them they have declined

Show description

Read Online or Download Cost-justifying usability : an update for an Internet age PDF

Best human-computer interaction books

Moderating Usability Tests: Principles and Practices for Interacting

Many elements of usability trying out were completely studied and documented. this is not real, even if, of the main points of interacting with the try out contributors who give you the severe usability information. This omission has intended that there were no education fabrics and no rules from which new moderators can how you can have interaction.

New Perspectives in Information Systems and Technologies, Volume 2

This booklet encompasses a choice of articles from The 2014 international convention on details platforms and applied sciences (WorldCIST'14), held among the fifteenth and 18th of April in Funchal, Madeira, Portugal, a world discussion board for researchers and practitioners to offer and talk about fresh effects and techniques, present traits, expert reviews and demanding situations of recent info platforms and applied sciences learn, technological improvement and functions.

The Human Face of Ambient Intelligence: Cognitive, Emotional, Affective, Behavioral and Conversational Aspects

As a socially disruptive know-how, Ambient Intelligence is eventually directed in the direction of people and specific on the mundane lifestyles made up of an enormous richness of conditions that can't totally be thought of and simply be expected. so much books, even though, concentration their research on, or deal principally with, the development of the know-how and its capability in basic terms.

Mental models : design of user interaction and interfaces for domestic energy systems

There's a resurgence of curiosity in psychological types because of advances in our knowing of ways they are often used to aid layout and thanks to the advance of useful tips on how to elicit them. This publication brings either parts including a spotlight on lowering household strength intake. The ebook specializes in how psychological versions will be utilized in layout to deliver out behaviour switch leading to elevated success of domestic heating objectives (reduced waste and superior comfort).

Additional resources for Cost-justifying usability : an update for an Internet age

Sample text

Karat became a focal point for col- 1 Justifying Cost-Justifying Usability 4 lecting de-identified usability engineering case studies for the HCI community, and these case studies illustrated the various concepts in the methodology and documented the financial value of usability. Bias and Mayhew built a proposal for a book of collected works on the topic, using the 1990 HFS symposium presentations as a core. ” The chapters in that first edition provided the usability field with the accumulated research in the area.

Isensee, and C. ), UserCentered Design: An Integrated Approach. Englewood Cliffs, NJ: Prentice-Hall. Bias, R. G. (2003). The dangers of amateur usability engineering. In “Usability in Practice: Avoiding Pitfalls and Seizing Opportunities,” S. Hirsh (Chair). Presented at ASIST 2003 Annual Meeting, Long Beach, California, October 20–23, 2003. Bias, R. , and Mayhew, D. J. ) (1994a). Cost Justifying Usability. Academic Press: Boston. Bias, R. , and Mayhew, D. J. ) (1994b). Summary: A place at the table.

By understanding your customer expectations and needs, and designing your product lists accordingly, you can significantly increase your sales” (User Interface Engineering, 2001). “One study estimated that improving the customer experience increases the number of buyers by 40% and increases order size by 10%” (Creative Good, 2000). Value Proposition: Increase Product Sales Examples Wixon and Jones did a case study of a usability-engineered software product that increased revenue by more than 80% over the first release of the product (built without usability work).

Download PDF sample

Rated 4.83 of 5 – based on 41 votes